To ensure that routing follows presence, presence publishing is now based on a user’s coexistence mode.You can always come back to the Skype for Business Web Scheduler to edit or update any of this. With this update, routing and presence are fully aligned. Based on customer feedback, we are updating how presence works when organizations are using both Microsoft Teams and Skype for Business.Click on the Account menu option, and then on the Update Options button. To ensure that routing follows presence, presence publishing is now based on a user’s coexistence modeOpen any of the Microsoft Office applications that you have installed as part of your Office 365 subscription (except Skype for Business), and click on the File menu at the top left. With this update, routing and presence are fully aligned.
If a user is in any of these modes: SfbOnly, SfbWithTeamsCollab, SfbWithTeamsCollabAndMeetings – then any other user, whether in Teams or Skype for Business, will see presence based on the user’s activity in Skype for Business.If a user is in Islands or Legacy mode, presence is independent and the values need not match. It does not provide IM and presence. The Skype for Business Web App provides a rich meeting experience across different platforms. You're using an Apple Mac. When you launch Skype for Business on your Mac for the first time, it will automatically ask you whether you want to check for software updates manually or automatically and offer you the chance to join the Office Insider program: Skype for Business will then launch and you. Chats and calls from Teams users in a federated tenant to that Islands user will land in Skype for Business. From Teams, any other user in a federated tenant will see presence based on the user’s activity in Skype for Business. Chat and calls from Teams users in same tenant to that Islands user will land in Teams. Skype For Business Meetings Checking For S How To Enhance TheThis is not the functionality we want to see happen and is killing out piloting of Teams. If we have users in Teams Only mode and they send an IM to a user who is offline in S4B, they receive an email that someone tried to message them in teams and click here to join teams. This is what is the behavior in both Skype Consumer and Skype for Business and is the one that makes more sense to me- One to one chat or group chat: In resume, when someone starts a new conversation, the other involved persons should receive a callout message but not for the remainder of the conversation, where only taskbar blinking and showing notification counts should be displayed- Channel conversations: if a channel conversion is started, there shoudn't be any callout messages unless a person is mentioned directly, only the Teams icon blinking for a few seconds and the indication of the number of unread messagesThe main goal here is to be less interrupted by Teams notifications and in particular by callout notifications that are distracting and can make people to lose focus.Does this makes sense and is the team actively working on any of this?It would be great if there was a way to control users being sent an message in teams when they have not been migrated yet. A simple notification count with the number of unread messages in the Teams icon in the taskbar and the Teams icon blinking for a few seconds after the message is sent should be enough. Is there any estimate on the release date of this user voice request: I also share my opinion on how to enhance the notification behavior that I believe is vital in Teams.This is what I think should be the behavior or it should be allowed the user to configure (one to one or group chats or channel conversations).- One to one chat or group chat: When someone starts a conversation, a callout message should be displayed (to allow the person to know someone wants to chat)Then, if we reply and someone in the conversion replies back, we should be able to not see a callout message for every message they send. You should start a new thread.You can find more information about co-existence modes hereGreat news. So to confirm, if I've communicated with someone in Teams, my conversation with them is forever in Teams? Take a user who was Islands before we realized Islands is awful and we needed to set everyone to SfBOnly… if I communicated with them from Teams while they were still Islands, I (as a Teams user) am never going to be able to chat with them and have it land in SfB on their side, right?Also, do I understand from your response that I *should* be able to remove a conversation that's with a SfB user (aka has the Skype icon)? Because I definitely don't see a remove/delete/etc. option in the menu. It is to confusing and complicated, considered a hassle limiting adoption for pilots Webb- Thanks. Islands mode is not a valid option for this as users do not want to run 2 tools. Teams is a great replace for skype, but to get the business to buy in and pilot the product we need to make sure that they know that messages sent to users will be received in the correct tool. This causes confusion and has caused pilot users to no longer want to use Teams in fear that the users they are trying to IM will not receive the IM in skype properly. Teams only users need to know that message sent to users on skype will only go to users on skype and not try to have them launch Teams. Need to get rid of it so we can roll this out without everyone calling the help desk saying they need to be on Teams because why aren't they indeed?Overall, Presence is not working for me in Outlook 365. One of these people was Erin.Still when Erin messages me from her SfB, she gets the warning that I'm using Teams and that she should upgrade because what is she thinking not being on Teams? I hate that message. Most users are still set to follow the org settings.I did change a few people to individually not be Org Settings but to be SfB only. I was able to set myself to Teams only and now SfB won't let me sign in to the desktop client, which is all good.I also changed my entire org last night to be SfB only. Our experience with the Teams/SfB interop has been anything but straightforward. Turbo graphics 16 emulator macA polling server is not responding and this times out and disconnects our sessions, which quickly re-establish when the app is restarted. These are people who are on my IT Team and have been testing Teams with me for months.People on SfB can now see my presence so that is good.Getting rid of the "Eugene is using Teams - why aren't you Loser?" message SfB only individuals see when they IM me (as a Teams Only user) is still an issue without a solution? Or is there something I am missing here?OK, so I think that our sessions are timing out since we upgraded each user to TeamsOnly mode because of a service issue here in the UK. I expect this to fix me seeing everyone as offline in Teams and Office 365 programs such as Outlook.People who are on Teams and SfB - their presence is not showing up for me in my Teams. (me and my dept have been testing Teams for a while)Today I will be changing individuals to not follow Org Settings of SfB Only but rather to have their individual settings be SfB only in an attempt to fix presence to work for me (being a Teams Only individual). The other members in my Team who may still use either/both Teams or SfB are showing offline (white dot) as well. I show the SfB user I exchanged IM's with (me in Teams) and I see one SfB user (Erin!) with a red dot and one SfB user with a yellow dot (another user I individually set to be SfB Only).But everyone else has a white dot (in my Outlook). ![]()
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